Refund Policy
We want you to be genuinely happy with your purchase. If for any reason you are not, we offer a full refund under the terms below.
1. 14-day refund, no reason required
You may request a full refund of the USD 29.00 purchase price within 14 calendar days of the original purchase date. No reason or explanation is required, and the fact that you have already downloaded the file does not affect your right to a refund.
2. How to request a refund
Email psalfiti@gmail.com from the same email address used to place the order and include:
- Your order number, or the date of purchase.
- A note that you would like a refund.
We confirm receipt within one business day and process approved refunds within five business days.
3. How refunds are issued
Approved refunds are issued in full to the original payment method. Depending on your bank or card issuer, the credit may take an additional 5–10 business days to appear on your statement.
4. What happens to the file
When a refund is issued, your license to read, store or otherwise use the book ends. You agree to delete any downloaded copies.
5. Exceptions
We reserve the right to decline a refund in cases of clear abuse — for example, repeated refund requests from the same customer, or evidence that the file has been redistributed. Requests received after the 14-day window are reviewed case by case.
6. Recognising the charge
Charges from us appear on your statement as SELFDEVELOPMENT.STORE. If you see a charge you do not recognise, please email us first — we can identify it the same day.
7. Chargebacks
Please contact us before filing a chargeback with your bank or card issuer. A refund from us is almost always faster than a dispute, and most issues are resolved by a single email.
8. Contact
Questions about a refund? Email psalfiti@gmail.com or call +1 (917) 563-6381.